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For more information on sizing and how our products may fit you please refer to our sizing page.
Please note that size chart measurements may vary by up to +/- 0.5 inches.
Orders are typically processed within 24–48 hours.
During high-volume or peak periods, processing may take up to 5 business days.
In case of any delays, customers will be notified via email.
We offer a 14-day return or exchange policy from the date of delivery.
Items must be unworn, unused, and in original condition.
All sale items are final and cannot be returned or exchanged.
For any further assistance, please contact help@rastah.co
Orders are typically processed within 24 to 48 hours.
During collection launches, sales, or high-volume periods, processing may take up to 5 business days or more.
You'll receive a shipping confirmation email with tracking information as soon as your order leaves the warehouse.
We begin preparing orders shortly after they are placed, so cancellations or modifications cannot always be guaranteed.
If your order hasn't been fulfilled yet, we may be able to update your shipping address.
Contact us immediately after placing your order.
Depending on your destination country, customs duties, taxes, or import fees may apply.
These charges are determined by your local customs authority and are the responsibility of the customer.
Tracking information may take 24 to 48 hours to update after dispatch.
If your tracking hasn't changed after several business days, contact our support team and we'll investigate.
Please check with household members, neighbors, your building reception, or your local carrier.
If you still can't locate your package, contact us and we'll assist you.
Returns & Exchanges
We accept returns within 14 days of delivery.
Items must be:
Yes.
Exchanges are subject to stock availability.
If your requested size or product is unavailable, we'll help you find an alternative.
Once your return has passed quality inspection, refunds are processed within 15 to 20 working days.
Processing times may vary depending on your payment provider.
Sale and promotional items are considered final sale unless required otherwise by local consumer laws.
Please contact us within 48 hours of delivery with photos of the item and packaging.
We'll resolve the issue as quickly as possible.
Every product includes a detailed size guide.
If you're between sizes or need additional advice, contact us and our team will help you find the best fit.
Most Rastah garments are designed with an oversized unisex fit unless otherwise stated on the product page.
Most collections are produced in limited quantities and may not be restocked.
Core essentials may occasionally return.
Many Rastah pieces feature handcrafted details, embroidery, patchwork, washing techniques, or garment dyeing.
Minor variations are part of the craftsmanship and make every piece unique.
Can store credit be refunded to my original payment method?
Store credit is non-refundable and cannot be converted back into cash once issued.
Sustainability
Rastah garments are designed in Pakistan and produced through carefully selected manufacturing partners, with an emphasis on craftsmanship, quality, and responsible production.
Many Rastah pieces include hand embroidery, patchwork, appliqué, or artisan finishes, making each garment unique.
help@rastah.co
You can also reach us through the contact form on our website.
Our team typically replies within 24 to 48 business hours.
During launches or sales, response times may be slightly longer.
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Members-only rewards
Every order earns Enclave points. Redeem for discounts on future drops.
Members shop new releases 24 hours before public launch.
Birthday rewards, double-point promotions, and invitation-only pieces.
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